DIMPLEX North America issued a voluntary recall yesterday of approximately 700,000 remote control kits used on their electric fireplace models manufactured between January, 1998 and December, 2008. This recall includes remotes replaced under warranty and are used with models manufactured under various brand names including Dimplex, Symphony, Electraflame, Optiflame, Electralog and Charmglow and includes electric fireplaces, inserts and freestanding stoves.
The recall includes both the hand-held remote control and the wall unit that plugs into the electrical outlet that communicates with the remote.
Incidents/Injuries: Dimplex has received about 5,000 reports of the plug-in wall units overheating including 19 reports of damage beyond the remote control and one report of a house fire in Columbus, Ohio that resulted in considerable property damage.
Consumers should immediately stop using these devices; unplug the wall unit receiver, unplug the power cord from the receiver and plug the appliance's power cord directly into the outlet and operate the unit manually until they receive a replacement.
For questions regarding the recall, contact Dimplex toll-free at 1-800-638-2772. You may also visit their website for instructions on obtaining a free replacement remote control kit:
http://www.recall.dimplex.com/
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